The Secretary for Justice

New South Wales Ombudsman

Complaint enquiries: Monday to Friday 9am โ€“ 4pm (call very first to make sure our staff can be obtained to see you and your complaint is our jurisdiction). Grievances may be made utilizing our ON THE WEB COMPLAINT TYPE.

Company hours: Monday to Friday 9am โ€“ 5pm


Mobile: 02 9286 1000

Toll-free (outside Sydney metro): 1800 451 524

Fax: 02 9283 2911

Media: 0477 724 835

Publications: 02 9286 1072

Providers accessible to assist you to make a problem

If you should be a non-English talking individual, we could help through Translating and Interpreter provider (TIS) on 131 450.

  • TTY users phone 02 9264 8050.
  • Speak and pay attention people phone 1300 555 727 after that request 02 9286 1000.

We have fact sheets in a lot of neighborhood languages and can offer copies of a sizable printing information booklet.


Degree 24, 580 George Street, Sydney NSW 2000

Finding us

The HSBC Centre is located from the corner of George and Bathurst Streets in Sydney and offers a primary undercover connect to Town Hall section. Mobility impaired individuals can get access to the building via entry on either George or Bathurst Streets.

Trains And Buses

The nearest place is Town Hall place, on George Street, Sydney. To get more details please see

Buses either visit or leave from Queen Victoria Building, on York Street. For lots more details please see

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